IT Support team
Help yourself using the portal

IT Support

 

Welcome to IT support

You can raise a call for support, ask a question or help yourself to information about services like MS 365, software, wifi, passwords using the IT Support Portal. 

Each call you raise with us will trigger an automated email confirmation with a reference number like this - INC1234567. You can see any open calls with us when you sign into the portal.

You can contact us by phone on 01902 322000. Our phone lines open 8:00am - 5:30pm, Monday to Friday.

Any queries you raise will be managed by our support team, who will be in touch by email, phone or Teams to resolve your issue.

You can also email itsupport@wlv.ac.uk during the working hours of 8am to 5.30pm, Monday-Friday.