Student Update: Road to Reopening @ WLV – Library Click and Collect Update

Please be aware that this information was shared with students by email and correct at the time of sending. For the latest Covid-19 guidance, please visit our coronavirus webpages: www.wlv.ac.uk/coronavirus. If you are a student who has a query or needs support, please log a helpcall with ASK@WLV in e:Vision (www.wlv.ac.uk/evision).

Over the last few months, the University has moved quickly to change the way we operate to meet the challenges of the COVID-19 pandemic. This included the closure of the libraries in March and the suspension of our library loans service.

Since then, we have continued to provide online access to resources and support to help you study, complete assessments and prepare for the new academic year, but we know that access to onsite Library services is important to you.

From Monday 27 July 2020 all students will be able to click and collect print items from the helpdesk at the Harrison Library, this will be extended to our Walsall Library from Monday 3 August 2020.

To request a book or resource, you’ll need to visit Library Search to check it is available. You can then get in touch with the Library team through Assist to reserve your item and secure a collection slot.  You will only be able to collect items during this pre-booked collection slot.

You will be able to return borrowed items to return boxes at the Harrison and Walsall Library, Monday to Friday between 10:30 am and 3:30 pm. Please ensure you have your University ID card with you, this will be required to gain access to the building.

This is the first phase for reopening our on-campus library services, please be aware that no study spaces, PCs or other facilities will be open at this time. When safe to do so, we will begin to offer socially distanced spaces to study. Further announcements will be made when we can safely open more library facilities.

Library services still available online

• Go to our library website wlv.ac.uk/lib and click on Subject Resources. 
• We have thousands of online resources accessible through Library Search.   
• You can also search for journal articles, reports and other materials specific to your subject on the database page. (Log on to this with your student number and IT password.)
• Your Reading Lists can still be accessed via your Canvas topics. 

Need help? 

If you have any problems accessing e-resources or you want some support in finding and using them, we recommend you contact the Library team by ASSIST online chat.  More contact options are on our Library contact us page.

You can also keep up-to-date with future developments through our Library social media channels, you can find us on Facebook and Instagram.

Julia Clarke

Deputy Vice-Chancellor

View the Road to Reopening @WLV here